This job is archived
(Archived) Lab Technician 501
Job Description
Lab TechnicianReports To: Lab Supervisor, Doctor/Managing Doctor, SDD, SRPMDirect Reports: None Purpose: Provide a quality-oriented and visually attractive product that meets or exceeds doctor and patient expectations and desires in a timely manner. Key Result Areas:1. Provide a quality product in a timely manner
* Ensure product meets specifications (thickness, carvings, polishings, etc.)
* Provide a clean product with no acrylic spurs or bubbles
* Meet patient''s expectations for aesthetics and function
* Complete repairs during patient visit or within 24 hours2. Effectively communicate with patients, doctor and staff
* Read and understand prescriptions as to specifications and ask questions if clarification is needed
* Communicate appropriate turnaround dates to doctor and staff and meet guarantees
* Perform efficient procedures to maintain doctor''s schedule
* Effectively answer patient and doctor questions and address any concerns
* Thoroughly educate patients about oral hygiene and product care
* Effectively handle, direct and/or resolve patient complaints3. Ensure lab operates in an efficient and organized manner
* Manage work flow in an effective and efficient manner
* Monitor all incoming cases for required impressions and specifications
* Ensure quality assurance of all outgoing cases
* Adhere to all OSHA guidelines
* Sterilize and seal all products according to OSHA guidelines
* Monitor level of lab supplies
* Maintain cleanliness and orderliness of lab area
* Be aware of and follow associate schedule by arriving on time for all scheduled shiftsLab Technician LevelsLab Technician I:
* Little or no experience
* Ability to learn and perform the following:- Read prescriptions and examine models and impressions to determine type of product to be made- Pour accurate models with no bubbles- Build and shape models based upon observations and specifications- Rebuild linings to duplicate original thickness, contour and color- Invest and process clean cases in a timely manner- Polish cases without burning acrylic or teethLab Technician II:
* Two or more years previous lab experience
* Ability to complete Lab Technician I responsibilities in addition to: - Wax and finish quality cases, relines and repairs in a timely manner- Bend wire to construct wire frames for partials and repairs- Select and mount replacement teeth to match color and shape of natural or adjacent teeth- Ensure materials are properly labeled under OSHA guidelinesSelection Criteria
* Previous lab experience preferred
* Strong eye-hand coordination
* Ability to handle multiple tasks
* Ability to work in a stressful, fast-paced environment
* Strong organizational skills
* High degree of manual dexterity
* Able to produce detailed and precise work
* Ability to interact and communicate with doctors, patients and other team members
Charlotte, NC
Charlotte, North Carolina