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(Archived) Dental Insurance Coordinator

Last Updated: 2/25/21

Job Description

Company Overview: Job Description:

We are seeking an Insurance Coordinator to join our Johnson Family Dental Santa Barbara, CA Team! The ideal candidate will feel comfortable in a fast-paced environment, is able to multi-task or switch focus easily, and has experience in claims appeals.


Responsibilities:

  • Calling insurance carriers or any other practical research resources to verify if a claim has been received and what the outcome paid and/or denial reason is
  • Contacting and following up with insurance company representatives
  • Updating all patient accounts to correct inaccurate information i.e. demographics, eligibility dates, termination dates and contract allowance and/or maximum
  • Managing the workflow of assigned accounts and meeting deadlines for filing to obtain maximum reimbursements. Monitoring collections activity for timely payment from all revenue sources
  • Understanding and staying informed of changes with procedures, billing guidelines and laws for specific insurance carriers or payers
  • Following up on any overdue accounts and researching accounts to determine why the balance remains unpaid
  • Auditing insurance claims to identify and provide required attachments and auditing attachments for completeness and suitability
  • Ensuring claim submissions for secondary coverage is within timely filing limits
  • Ensuring responses to claim inquiries and tracing is within timely filing limits
  • Conducting full patient account audits to determine appropriate action
  • Ensuring all dental billing/collection letters are prepared and mailed according to the set schedule
Required Qualifications:

Preferred Qualifications

  • 1-2 years of experience
  • Available Monday - Friday

What We’ll Offer You

  • Unparalleled support to grow your career
  • A culture that celebrates success and diversity
  • Benefits and perks for you, your family and even your pets!
  • Medical, Dental, Vision, 401K, and paid time off for full-time positions

Smile Brands Inc. and all relevant Affiliates are Equal Opportunity Employers.


DISCLAIMER: Please be aware of suspicious recruiting emails and text messages scams that attempt to collect your personal information. You will never be asked for your driver license or Social Security number during an online interview. Additionally, we do not attempt to collect money, gift cards or request you to purchase equipment on behalf of the company.



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Company Details


Smile Brands

Irvine, California, United States

Smile Brands Inc. is one of the largest dental service organizations in the nation. We provide comprehensive business support services to our affiliated dental groups throughout the nation, so dentists can spend more time caring for their patients and less time on administrative, marketing and financial aspects of operating a practice. At Smile Brands, culture simply isn’t a nice idea or cl...