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(Archived) Patient Coordinator

Last Updated: 2/23/23

Job Description

Are you looking for a supportive team and excellent benefits? Look no further…

We are seeking a Patient Coordinator that shares our passion for patient care and education.

Our team focuses on the best care possible for patients. We are committed to helping our communities be healthier, feel better, and smile with confidence.

Our industry-leading comprehensive benefits package for full-time positions includes:

  • Paid Time Off and 9 Paid Holidays
  • Company-Paid Volunteer Day
  • 401k with a company match
  • Uniforms/Scrubs Provided
  • Quarterly Bonus Opportunities
  • Employee Referral Program Bonuses
  • Medical, Dental, and Vision Insurance
  • Company-Paid Life, Short-Term and Long-Term Disability Insurance
  • Health Reimbursement and Flexible Spending Accounts
  • Career Growth Opportunities

Primary Responsibilities

  • Greet patients and their families making them feel welcome in the practice
  • Gather patient information, create their files, and verify insurance eligibility
  • Maintain a productive schedule for the day and schedule future appointments
  • Confirm patient appointments and update the schedule as needed
  • Answer patient questions about insurance and financial arrangements
  • Collect and post payments from patients and insurance companies
  • Complete all administrative tasks accurately and timely

Qualifications

  • High school diploma required, a degree or additional education in a business or healthcare discipline preferred
  • Minimum of two (2) years’ experience in a dental, medical, healthcare, or customer service environment
  • Knowledge of dental insurance and explanation of benefits preferred
  • Excellent time management and analytical skills with the ability to quickly resolve issues
  • Excellent communication skills with both the team and patients
  • Proficient with Microsoft Office products. Experience with a dental software such as Dentrix, Eagle Soft, or Dental Vision preferred
  • Current CPR certification or ability to obtain within 30 days
  • Ability to meet OSHA, CDC, ADA and HIPAA standards

An equal opportunity employer and an advocate for diversity and inclusion

Company Details

Nashville, Tennessee, United States
Our teams are built with professionals that share our philosophy and high standards. We have high expectations in 2 specific areas. We want to provide the best clinical care possible for patients, but also provide it in a welcoming, supportive environment. Patients have any number of fears and phobias about visiting the dentist and we need to help them overcome those and understand the importa...