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(Archived) Dental Office Manager

Last Updated: 7/10/22

Job Description

  • Lead by example and coach team to provide exceptional patient experiences.
  • Maintain focus on a productive schedule that supports dentists and hygienists as they deliver high quality patient care and exceptional experiences.
  • Work within budget guidelines to maintain supported office profitability.
  • Manage accounts receivables including timely and accurate insurance claim processing and patient billing.
  • Assist patients with applying for credit and other financial assistance.
  • Coordinate daily team huddles, weekly team meetings and quarterly practice business meetings.
  • Provide ongoing feedback, training and annual performance & salary reviews for team members within the practice.
  • Serve as the point person for office management duties
  • Schedule team members to ensure adequate shift coverage and facilitate requests for time off.
  • Serve as the liaison between Heartland Dental headquarters (Home Office)departments
  • Maintain protocols and guidelines as they relate to patient privacy (HIPAA) and team member safety (OSHA).
  • Assist in the interviewing, on-boarding and training of new hires.

Skills & Qualifications

  • Associate degree with 3+ years of relevant experience OR Bachelor degree with at least 1 year of relevant experience.
  • Prior supervisory or shift management experience preferred
  • Prior experience with dental management software (Dentrix) preferred
  • Monthly travel required, sometimes including flights and overnight stays
  • Experience reading and acting on financial reporting (e.g. Profit & Loss statements) preferred
  • Patient-focused

Benefits

  • Medical and prescription drug insurance.
  • Free dental services for you and your dependents (minus lab fees).
  • Vision care support.
  • Life insurance.
  • 401(K) retirement plan.
  • 6 paid holidays.
  • Team-focused, uplifting and educational work culture.
  • Potential for up to 2 weeks vacation time.

Heartland Dental provides all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Company Details

Effingham, Illinois, United States
https://jobs.heartland.com/