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(Archived) Office Supervisor - Redmond, WA
Last Updated: 7/15/19
Job Description
The Office Supervisor increases and maintains efficient daily operations of the front office staff in the dental office. The Front Office Supervisor performs a variety of duties in support of the Office Manager including assisting in the development of a staff of competent, customer service oriented employees who demonstrate professional behavior. To maximize the efficiency and effectiveness of patient care and office operations, the Office Supervisor works under the direction of the Office Manager, supervising the front office staff and ensuring cooperation, coordination, and teamwork between the office staff and the clinical team.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Organize office operations and procedures, including but not limited to, bookkeeping, invoice processing, cash control, preparation of payrolls and other administrative duties as assigned by the Office Manager.
• Review office production and procedures to develop new ways to improve efficiency.
• Provide the Office Manager with recommendations to improve office operations, patient retention and profitability.
• Maintain advanced knowledge of software systems to compile, store and retrieve data for managerial reporting.
• Make recommendations to the Office Manager pertaining to maintaining efficient staffing levels.
• Assist in the recruitment, training and retention of staff.
• Work with the Office Manager to assess, investigate and resolve employee issues.
• Review and help adherence to the office budget.
• Supervise procurement of general office supplies and equipment.
• Assist in maintaining an office environment that ensures optimal patient care and customer service.
• Maintain collaborative working relationships within the front office staff to achieve goals.
• Assist Office Manager in maintaining a safe work environment by complying with all local, state and federal health and safety regulations and laws.
• Assist Office Manager in ensuring compliance with office and company policy and procedures.
• Perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
• May supervise one or more subordinates with respect to daily job duties and staff assignments from the Office Manager. Will provide input to the Office Manager regarding performance evaluations for staff members under his/her supervision.
• Ability to read, analyze, and interpret documents such as business periodicals, professionals journals, technical procedure manuals, safety rules (OSHA), operating and maintenance instructions, and governmental regulations. Ability to communicate effectively and present information, both verbally and in writing, to patients and co-workers. Ability to write routine reports and business correspondence.
QUALIFICATIONS:
• To perform this job successfully, the individual must be able to complete each of the essential duties satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High School Diploma or Equivalent required. AA or BA Preferred.
PHYSICAL DEMANDS:
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear; smell. The employee frequently is required to sit. The employee is occasionally required to stoop, kneel or crouch. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception.
Benefits Include: Medical, Dental, Vision, 401k, Long and Short term disability, PTO, Paid Holidays, and more.
Benefits Include: Medical, Dental, Vision, 401k, Long and Short term disability, PTO, Paid Holidays, and more.
Company Details
Vancouver, Washington, United States
InterDent provides full service business and administrative support to dental practices so that the dentists can focus on the delivery of high quality clinical care and patient satisfaction and on achieving professional fulfillment. InterDent supports nearly 500 dentists at 200 practice locations. Our highest priorities, focus and relentless pursuit of excellence are centered around the followi...