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(Archived) Healthcare Call Center Representative
Last Updated: 7/26/21
Job Description
We are dedicated to delivering the highest standard of patient care in a welcoming, supportive environment. We are committed to and value people.. our patients, our providers, our team members. With empathy and compassion, our teams support patients on their path to better oral health and a confident smile
Due to our growth, we are adding a Call Center Representative to our team in our Practice Support Center in Brentwood, TN! Candidates with dental front office or call center experience are strongly preferred; however, candidates with healthcare call center experience are also preferred.
Responsibilities:
- Accept inbound patient calls for our dental practices
- Assessing patient need and routing appropriately
- Track patient calls and provide documentation
- Verify patient insurances and input patient information
- Call existing patients to schedule appointments
- Assist the practices and marketing team with community marketing efforts as needed
Qualifications & Skills:
- Minimum 2 years experience in customer service
- Minimum of 1 year experience in a call center environment
- Superior oral and written communication skills
- Positive, high energy, and supportive approach to working with patients
- Ideal candidate will have experience in Dental or Healthcare environments
Equal Opportunity Employer
Company Details
Brentwood, Tennessee, United States
Marquee Dental Partners is a Dental Service Organization with nearly 40 brands in over 65 office locations. Our focus is on partnering with premier dental offices and clinicians in the Southeastern United States. Headquartered in Nashville, TN with offices in Kentucky, Tennessee, Arkansas, Alabama, and Florida, Marquee Dental offers its patients a broad range of services through their general dent...