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(Archived) TPA - Customer Service Representative (Bilingual Spanish is a plus)
Last Updated: 9/12/19
Job Description
Overview
This CSR will answer high volume customer service calls giving Provider of Service status calls on all self-funded medical plan administered by Third Party Administrator (TPA).
Qualifications
Education:
- High school diploma or equivalent
- Associate’s or Bachelor’s degree preferred
Experience:
2 year work history in customer service call center.
- Bilingual Spanish (preferred)
Responsibilities
- Provide customer service to Providers of Service for medical claim status calls.
Ensure any message left in the customer service phone queue voice mail is retrieved and returned within 2 business days.
Must document each call answered in the claims system.
- Must be on time and available 8:30 – 5:00 pm Monday – Friday
- Perform other duties as assigned.
Wellpath is an EOE/Minorities/Females/Vet/Disability Employer
Company Details
Nashville, Tennessee, United States
Introducing Wellpath, the newly combined Correct Care Solutions and Correctional Medical Group Companies. From two organizations that shared a “patients-first” philosophy, a new company emerges to transform healthcare through innovative public/private healthcare partnerships. Simply put, we are the best at what we do with the top healthcare talent, leading-edge programs and advanced technology.
We...