Job was saved successfully.
Job was removed from Saved Jobs.

This job is archived

(Archived) Patient Service Specialist

Last Updated: 3/01/22

Job Description

Company Overview:

Job Description:

Smile Brands, a three-time Glassdoor Best Place to Work, is seeking a Patient Service Specialist to join our team! We are seeking a highly motivated team member to join our department. The ideal candidate will have experience in a fast-paced, customer service environment and have excellent communication skills.

Do you have the confidence in your excellent work ethic and have the will to succeed? Then, apply! We will train the right candidate and help you succeed! Base pay + highly competitive commission bonus structure.

Duties & Responsibilities but not limited to:
  • Promote company culture by providing excellent customer service: interact with customers, teams, and field staff in recovery efforts & dispute resolutions
  • Conduct outbound and inbound calls
  • Meet daily expectations to ensure business needs are met
  • Negotiate and secure payments from customers in an effort to resolve and prevent past due balances
  • Understand and explain account status and activity. May include credit history, insurance benefits, etc.

Required Qualifications:

Requirements:

  • High school diploma or equivalent
  • Negotiation/sales skills
  • Excellent attendance/dependable
  • Handle a high volume of calls - meet/exceed call goals
  • Bilingual in English and Spanish preferred
  • Type 35WPM minimum
  • 10-key by touch
  • Schedule: Must be available to work different shifts. Shift may begin from 7:30am-11:30am. Schedule includes rotating Saturdays.


What we’ll offer you:

  • Unparalleled support to grow your career
  • A culture that celebrates success and diversity
  • Benefits and perks for you, your family and even your pets!
  • Medical, Dental, Vision, 401K and paid time off for full-time positions

Smile Brands Inc. and all relevant Affiliates are Equal Opportunity Employers. We are proud to celebrate diversity and provide an inclusive workplace for all employees.


DISCLAIMER: Please be aware of suspicious recruiting emails and text messages scams that attempt to collect your personal information. You will never be asked for your driver license or Social Security number during an online interview. Additionally, we do not attempt to collect money, gift cards or request you to purchase equipment on behalf of the company.

Company Details

Irvine, California, United States
Smile Brands Inc. is one of the largest dental service organizations in the nation. We provide comprehensive business support services to our affiliated dental groups throughout the nation, so dentists can spend more time caring for their patients and less time on administrative, marketing and financial aspects of operating a practice. At Smile Brands, culture simply isn’t a nice idea or clever ca...