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(Archived) Dental Practice Manager

Last Updated: 7/10/22

Job Description

Below is an overview of the duties and responsibilities you would take on in this role:

  • Lead by example, coach and train team to provide exceptional patient experiences.
  • Maintain focus on a productive schedule that supports dentists and hygienists as they deliver high quality patient care and exceptional experiences.
  • Work within budget guidelines to maintain supported office profitability.
  • Manage accounts receivables including timely and accurate insurance claim processing and patient billing.
  • Assist patients with applying for credit and other financial assistance.
  • Coordinate daily team huddles, weekly team meetings and quarterly practice business meetings.
  • Provide ongoing feedback, training and annual performance & salary reviews for team members within the practice.
  • Serve as the point person for office management duties including:
    • Office cleaning and maintenance
    • Verify practice invoices
    • Verify and submit payroll
    • Clinical and non-clinical supplies ordering
  • Schedule team members to ensure adequate shift coverage and facilitate requests for time off.
  • Serve as the liaison between Heartland Dental headquarters Support Offices) departments, including:
    • Payroll
    • Human Resources
    • Accounts Payable
    • Marketing
    • Supplies
    • Education
    • Recruiting
    • Employee Relations
    • Legal
  • Maintain protocols and guidelines as they relate to patient privacy (HIPAA) and team member safety (OSHA).
  • Assist in the interviewing, on-boarding and training of new hires.

Company Details

Effingham, Illinois, United States
https://jobs.heartland.com/