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Patient Service Representative

Smile Brands

Last Updated: 11/25/21

Job Description

Company Overview:

Job Description:

Patient Services Representative

Midwest Dental is now part of the Smile Brands family!

Are you passionate about supporting a team dedicated to providing top notch dental care, and being the first friendly face that patients see? Do you love maintaining schedules and helping patients manage their accounts? Are you ready to be a big part of giving our patients an exceptional dental care experience? If these questions make you smile, read on! We’ve got the ideal job for you at the Midwest Dental office in Green Bay, WI.

Your Role as a Patient Services Representative

You’ll be an important member of the office, acting as the first point of contact with patients who call us to make appointments, and come in to see us for their dental care needs. Your shining personality will help put them at ease. Plus, you’ll help them manage their schedules and financial commitments associated with their care. You’ll also be:

  • Verifying and collecting insurance coverage information
  • Assisting with financial arrangements for their treatment
  • Booking appointments, answering general questions, and other associated support
Required Qualifications:

What’s It Like to Work at Midwest Dental?

We believe in building a happy, harmonious work environment where you love what you do—and our culture supports that. You’ll have room for growth, the opportunity to advance in your career, and even the chance to explore new professional options both locally and nationally.


What We Need From You

  • A minimum of 1 year of related experience
  • A sparkling personality (and a smile to match!)
  • Knowledge of dental terminology
  • Strong customer service and communication skills

What We’ll Offer You

  • Unparalleled support to grow your career
  • A culture that celebrates success and diversity
  • Competitive wages
  • Benefits and perks for you & your family
  • Medical (including HSA and FSA), Dental, Vision, 401K, and paid time off for applicable full-time positions
  • This position is eligible for quarterly bonus

Smile Brands Inc. and all relevant Affiliates are Equal Opportunity Employers. We are proud to celebrate diversity and provide an inclusive workplace for all employees.

**(IL Only) Smile Brands and its subsidiaries comply with all Federal, State, County & City requirements related to COVID-19 vaccination and testing mandates. This position must provide proof of full vaccination status or adhere to weekly testing upon acceptance of an offer of employment or a religious or medical exemption to be reviewed. Failure to comply will result in the Company rescinding its offer of employment. Full vaccination status represents two-dose inoculation (Pfizer or Moderna) or a single-dose vaccine (Johnson & Johnson).



Company Details

Irvine, California, United States
Smile Brands Inc. is one of the largest dental service organizations in the nation. We provide comprehensive business support services to our affiliated dental groups throughout the nation, so dentists can spend more time caring for their patients and less time on administrative, marketing and financial aspects of operating a practice. At Smile Brands, culture simply isn’t a nice idea or cl...