(Archived) Medical Collections Specialist

About Our Client: For over the last 20 years our client has been providing Revenue Cycle Management Solutions and Laboratory Information Systems to different businesses. Client is a health information technology company that leverages diagnostic information to improve the quality and economics of healthcare. The client's technology platform facilitates connectivity and workflow automation for accessing and sharing clinical and financial diagnostic data, linking healthcare stakeholders in the delivery and reimbursement of care.

Position: Medical Coll92ections Specialist
Location: San Diego, CA
Shift: Full Time

Job Details:

• Provides billing support to patients via phone.
• Answers patient questions and communicates potential errors to the organization.
• Collect payment from patients for medical procedures.
• Review claims for errors and correct demographic information, insurance information, explains insurance adjudication and EOB’s, as necessary.
• Determines collections due from private pay and follows up to receive payments. Prepares and reviews accounts for collection amount due.
• Protects patients’ rights by maintaining confidentiality of personal and financial information in order to comply with HIPAA and Practice requirements.
• Communicates with patients to answer medical billing questions and to resolve errors
• Coordinates the final disposition of patient accounts and the collection efforts
• This is a call center environment with call standards of a minimum average of 50-60 calls a day

Requirements:

• High School Diploma/GED: required
• Associate’s/Bachelor’s degree is preferred
• Minimum of 1 year directly related in medical billing, medical claims./billing environment involving negotiation, problem resolutions and/or order entry: required
• Minimum of 1 year of previous billing collector experience: preferred.
• Knowledge of insurance plans, medical terminology, and medical office software: preferred.
• Proficient with Microsoft Office (Excel, Outlook, Word): required
• Knowledge of ABN, Appeals, EOBs, CPT AND ICD-10 coding: required
• Excellent customer service skills and the ability to communicate clearly and concisely.
• Able to multitask, prioritize work, be flexible and detail oriented, and a team player with a positive attitude.
• Maintain a high level of patient confidentiality.
• Strong customer service skills
• Ability to clearly communicate issues easily and effectively at all levels of organization
• Basic understanding of medical industry and healthcare laboratory billing
• Must be well organized and possess a strong attention to detail
• Experience with medical billing software preferred
• Understanding of CPT and ICD-10 coding
• Experience with payor relations

For immediate consideration please create a profile and submit your resume through our applicant tracking system. Applications with attached resumes will be given first consideration. Visit us online at [Register to View] to learn more about our company and to view additional openings in your area.

About Us: All Medical Personnel is a national leader in healthcare staffing and recognized by Staffing Industry Analysts (SIA) as one of the nation's largest healthcare staffing firms. Our team of seasoned recruiters are experienced in their ability to recruit, screen and place medical professionals for all types of healthcare settings.