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Customer Service Rep (JO0150985637286400000000000)

All Medical Personnel

Last Updated: 6/27/20

Job Description

About Our Client: Our client diagnostic results reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. The world leader in providing diagnostic service is seeking bright and professional candidates to join their team.

Position: Customer Service Representative
Location: ­­­­­­Tampa, FL
Shift: Rotating Schedule 8:00 AM - 5:30 PM

Week A: Sunday, Monday, Tuesday, Wednesday, Friday

Week B: Monday - Friday

Job Duties:

  • Troubleshoot inquiries
  • Follow-up with customers on issues that cannot be resolved immediately
  • Handle all customer inquiries by telephone regarding verbal reporting of results, concerns of service failures and other duties to provide customer satisfaction
  • Report laboratory results to clients using established protocols
  • Document reporting or call history in the patient file and maintain appropriate records
  • Contact the client to resolve routine matters related to patient testing and result reporting
  • Use established protocols for reporting client concerns
  • Other duties as required to meet the customer requirements

Requirements

  • Prior customer service experience preferred
  • High School diploma or GED
  • A minimum of 1 year paid working experience
  • Customer service attitude
  • Data entry skills

Benefits:

  • Competitive salary commensurate with experience
  • Medical/Dental
  • Weekly Pay
  • Direct Deposit
  • Referral Bonuses
  • Childcare reimbursement

If you are not a good match for the position detailed above, we will keep your resume in our database for future opportunities. Visit us online at [Register to View] to learn more about our company and to view additional openings in your area.

About Us: All Medical Personnel is a national leader in healthcare staffing and recognized by Staffing Industry Analysts (SIA) as one of the nation's largest healthcare staffing firms. Our team of seasoned recruiters are experienced in their ability to recruit, screen and place medical professionals for all types of healthcare settings.



Company Details


All Medical Personnel

Irving, Texas, United States

Three Decades of Healthcare Staffing and RecruitingFor almost 30 years, All Medical Personnel has been the partner of choice for healthcare companies seeking clinical and non-clinical human capital solutions. Our success stems from understanding our partners’ strategic, financial, and operational goals, as well as providing exceptional talent and extraordinary service every day. Our cl...