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(Archived) Dental Assistant - Patient Navigator

Last Updated: 2/23/23

Job Description

Are you looking for a supportive team and excellent benefits? Look no further…

We are seeking a Dental Assistant Patient Navigator that shares our passion for patient care and education. This new position will have the advantage of our new internal Dental Assisting Training Program. With multiple practices in the area, career opportunities are endless. If you ever thought about pursuing the dental industry, now is the time!

Our team focuses on the best care possible for patients. We are committed to helping our communities be healthier, feel better, and smile with confidence.

Our industry-leading comprehensive benefits package for full-time positions includes:

  • Paid Time Off and 9 Paid Holidays
  • Company-Paid Volunteer Day
  • 401k with a company match
  • Uniforms/Scrubs Provided
  • Quarterly Bonus Opportunities
  • Employee Referral Program Bonuses
  • Radiology Certification Reimbursement
  • Medical, Dental, and Vision Insurance
  • Company-Paid Life, Short-Term and Long-Term Disability Insurance
  • Health Reimbursement and Flexible Spending Accounts
  • Career Growth Opportunities

Primary Responsibilities

  • Provide chair-side clinical support to Doctors and Hygienists by charting, patient education, operatory set-up and clean-up
  • Deliver an exceptional patient experience at all phases of their appointment
  • Take and process X-Rays as prescribed by the Dentist
  • Enter patient treatment plans and maintain files at the direction of the Dentist
  • Complete sterilization processes for equipment and operatories
  • Educate patients on the importance of their oral health
  • Work collaboratively with the team on scheduling, ensuring an exceptional patient experience, and maintaining the condition of the practice and equipment
  • Review Social Determinants of Health screenings and referrals to help address patients’ unmet social needs (transportation, housing, food, etc)
  • Assist patients with follow up appointments, referrals, and paperwork completion
  • Facilitate Care Coordination requests and act as a guide to help patients navigate the dental care system to ensure their oral health needs are met

Qualifications

  • Traditional Healthcare Worker or Certified Healthcare Worker certification is required
  • Completion of a dental assisting program or the desire to enroll in our internal training program
  • Advanced Dental Assisting certifications preferred (EDDA, CDA, RDA, EFODA)
  • Experience as a Traditional Health Worker, Certified Health Worker, or Patient Health Navigator is preferred
  • Experience as a Dental Assistant is preferred
  • Excellent time management and problem-solving skills
  • Proficient with Microsoft Office products and working with a dental software such as Dentrix, Eagle Soft, or Dental Vision
  • Excellent communication skills and a commitment to partnering with all team members to ensure an exception patient experience

An equal opportunity employer and an advocate for diversity and inclusion

Company Details

Nashville, Tennessee, United States
Our teams are built with professionals that share our philosophy and high standards. We have high expectations in 2 specific areas. We want to provide the best clinical care possible for patients, but also provide it in a welcoming, supportive environment. Patients have any number of fears and phobias about visiting the dentist and we need to help them overcome those and understand the importa...