(Archived) Office Manager

We are dedicated to delivering the highest standard of patient care in a welcoming, supportive environment. We are committed to and value people.. our patients, our providers, our team members. With empathy and compassion, our teams support patients on their path to better oral health and a confident smile.

We currently have an opening for an Office Manager to assist in opening a brand new practice in East Nashville, TN. This person MUST have 2+ years of experience managing a dental practice.

Responsibilities:

• Achieve revenue goals by effectively managing patient scheduling, staff productivity, collections, the specialty referral process, expenses, and auxiliary supply purchases
• Support and partner with the Dentist(s) to lead and develop the staff while developing and maintaining a positive, collaborative environment
• Complete all administrative responsibilities accurately and timely
• Deliver superior customer service ensuring a positive patient experience
• Schedule patient appointments, staff schedules and perform billing and bookkeeping duties
• Work with insurances and provide financial arrangements for increased case acceptance
• Maintain a friendly, warm and clean environment for patients and their families
• Lead, motivate and supervise the team
• Arrange staff meetings and handle payroll
• Maintain office flow, punctuality and productivity
• In conjunction with Regional Director, participates in strategic and operational planning for organization; develops and maintains organizational policies, practices, and procedures; establishes budgetary guidelines and means for staying within specified range; and tracks and develops patient referral systems

Qualifications:

• Three (3) years’ experience managing a dental practice
• Bachelor’s degree from an accredited school preferred
• Strong knowledge base of dental insurance, explanation of benefits, and the verification process
• Experience with treatment plan presentation and making financial arrangements
• Excellent communication skills with both the team and patients
• Experience with Denticon, Dental Vision, EagleSoft, or other dental software strongly preferred
• Proficient with Microsoft Office
• Dedication to high level customer service and seeking solutions for issues that arise

Equal Opportunity Employer